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Are you ready for love? Then let's talk customer experience
Written by
Mel Fulker
Published
April 26, 2021
Category
Resources
‘Are you ready for Love?’ is a hospitality webinar focused on curating customer experiences and atmosphere with music + tech + behavioural science.
What’s on the menu?
It’s all about truly understanding the science behind customer behaviour and discovering actionable insights, for example; restaurant diners exposed to slow music spend an average of 11 minutes longer at their table (and probably will go for that tempting dessert) than those who were exposed to fast music. Crucial intel at a time when every cover counts with socially distanced floor plans.
Our guests are a lovely, distinguished bunch: Richard Shotton, author of best-selling book The Choice Factory; Shereen Ritchie, MD of LEON UK; & Craig Bunting, co-founder & director of coffee brand, BEAR.
Building on our ‘Mind The Gap’ hospitality report findings, ‘Are you ready for love?’ asks how hospitality can curate magical first-impressions for pitch-perfect customer experiences, using music, tech and behavioural science.
Heard enough?
Ready to create standout customer experiences? Get in touch to find out how we can use music and tech to help you achieve your goals.
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Music is powerful, but using it with intention takes skill. Chat to our team today to find out how our behavioural-science backed, curated playlists could help you achieve your goals.
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Live sport has been at the heart of many pubs for decades. Chat to our team today to find out how Arena, our automated, all-inclusive sports promotion platform, could help you achieve your goals.
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Your environment is always changing. Chat to our team today to find out how using our invaluable insights to auto-adjust your atmosphere could help you achieve your goals and fine-tune your operations.
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Replicate a perfectly curated atmosphere across an entire estate, all from a single platform. Chat to our team today to find out how using Studio could help you achieve your goals.
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Creating something so deeply subjective as an atmosphere without a strong understanding of human behaviour is kind of silly. Chat to our team today to find out how behavioural science can be applied to help you achieve your goals.
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Dedicated management, free player replacements, 24/7/365 support… what you want, baby we got it. Chat to our team today to find out how relentless our Relentless Support™ really are.
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Creating a standout retail experience isn’t easy. Chat to our team today to find out how we can use music and tech to create a till ringing atmosphere and help you achieve your goals.
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Creating a standout restaurant experience isn’t easy. Chat to our team today to find out how we can use music and tech to serve up the perfect atmospheres in your restaurants and help you achieve your goals.
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Creating a standout coffee shop experience isn’t easy. Chat to our team today to find out how we can use music and tech to brew the perfect atmospheres for your cafes and help you achieve your goals.
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Creating a standout pub experience isn’t easy. Chat to our team today to find out how we can use music and pint-sized tech to create the perfect atmosphere and help get the drinks flowing.
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Creating a standout hotel experience isn’t easy. Check out (or in) how we can use music and tech to create the perfect atmospheres and help you achieve your goals by chatting to our team today.
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Creating a standout gym experience isn’t easy. Chat to our team today to find out how we can use music and tech to get your atmospheres into perfect shape and help you achieve your goals.
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Creating a standout salon experience isn’t easy. Chat to our team today to find out how we can use music and tech to create an atmosphere with the perfect finish and help you achieve your goals.
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Creating a standout office experience isn’t easy. Chat to our team today to find out how we can use music and tech to create atmospheres that work as hard as your customers.
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Creating a standout spa experience isn’t easy. Chat to our team today to find out how we can use music and tech to create the perfect peaceful atmosphere and help you achieve your goals.
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Creating a standout ship experience isn’t easy. Chat to our team today to find out how we can use music and tech to create the perfect atmospheres for your cruise ships and help you achieve your goals.
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