What’s a great pub customer experience?
Something customers tell friends about. Like a pub quiz played entirely through your phone and based on identifying songs you hear as you drink and chat with friends. It elevates a brand to distinction, with the atmosphere of all sites harmonising in unison. Ultimately it improves your bottom line.
CREATING A GREAT PUB EXPERIENCE ISN’T SO EASY.
But that’s where we can help. Music isn’t all we know, but it’s in our soul, and when blended with tech and our knowledge of behavioural science we create branded pub and bar solutions and experiences that sync perfectly in tune with your business objectives.
Behavioural Science in action, at the bar
Did you know that wine served and poured from a heavier bottle is perceived as having a more intense smell and as being of higher quality? While playing classical music can lead to higher spending than both no music and pop music and slow music encourages people to take their time - a useful tactic for when you want to increase drinking dwell-time and spend.
- brand distinctiveness
- cover control
- responsive atmospherics
- repeat custom
- brand consistency
- top of mind
- driving spend
- increased dwell time
- throughput control
Tell me more, tell me more - What does a great pub experience look like?
Can control all of our venues from my smartphone
Startle's music+ service is exceptional. Their playlists are fantastic and I can control all of our venues from my smartphone. The service is backed up by Startle's Relentless Support™ team who are always on hand to answer any question or fix any issue immediately.
Works really well
We have been enjoying the Startle background music system across our estate for two years now. We find the system technically robust, the content great and the user interface works really well for our managers.
Blind Tiger Inns
Takes all the pain away
I have been waiting for a music and signage service like this for years. Current music but in-keeping with the Lloyds brand, I feel like it is driving repeat business as the customers are actually enjoying the music. Signage is fabulous and takes all the pain away.
Lloyds; The Hedley Verity pub
Customers believed we had an actual DJ!
Startle has been great for our pub. The biggest difference is with Ultimate DJ. It has been an invaluable tool in shaping our later night offerings. Customers believed we had an actual DJ! We have seen an increase in revenue on Saturdays too since introducing cabaret and Ultimate DJ. It has been nothing short of amazing and I'm very happy to have it on site.
City Of Quebec