Let us take you for a spin right ‘round our current thinking, ideas and work that we want On the record, baby.
It’s our free-to-access consumer behaviour research hub for retail and hospitality
Join us ‘In the Booth’ as we discover how music can make or break a night out
If we can get it this wrong, imagine how right we could be...
A hospitality webinar focused on curating pitch-perfect customer experiences with music + tech + behavioural science.
We are proud to announce the return of our Mind the Gap research. It’s a completely free-to-access consumer behaviour research hub for the retail and hospitality sectors.
Expectancy Theory concerns how our expectations of a product or service influence how we feel about what we experience or the perceived performance of a product.
It’s increasingly common for businesses, particularly those with fewer sites, to lean towards ‘hardware-lite’ music solutions with the plug-in-and-go wireless options frequently being chosen to play background music. With Sonos being a strong crowd-favourite, we’ve developed our software to effortlessly sync up with any Sonos speakers in use at each site.
Our new user platform, Studio, gives clients the power to replicate a perfectly curated atmosphere across an entire estate. It also includes a new cutting-edge and world-first innovation that reports live to the user how to boost customer experience in the moment and lower the carbon footprint of each site over the long term. The new feature is called Tune-Up™.
Everything from the tempo, volume and genre of music played in a retail business impacts customers, from dwell-time, spend, and enjoyment of their visits. It’s clear that customers enjoy their shopping with a well-profiled soundtrack, but does the right playlist make business sense?
On Saturday 18th September, Startle joined the nationwide celebration of National Hospitality by getting people to dance through the streets of London and into restaurants, cafes and quick service food venues.
At a time where hospitality is fighting to survive, simple and highly effective changes brought about by understanding behavioural science could provide you with invaluable uplift.
We’re thrilled to announce that Startle has partnered with Pizza Hut Delivery on a month-long takeover of our much-loved digital music game, Rock and Roll Bingo!
Pizza Pilgrims found the Simon to their Garfunkel as Startle Music gave them millions of tracks to enjoy and build their own playlists. With multi-site control from one account, they can now easily and simultaneously entertain the crowds in all their venues, ensuring a consistent atmosphere.
At Startle, we thrive off creating bespoke, innovative engagement experiences for brands. It’s what we do best. So we were very excited when Santander approached us to build a custom music experience for their brand new Work Café in Leeds - the first of its kind in the UK.