In a world where first impressions often happen over the phone, hold music becomes more than just a placeholder - it’s an essential part of your brand’s voice.
At Startle, we know that sound has the power to shape perception, influence emotion, and build brand affinity. So when a customer calls and hears music while they wait, every note counts.
We’ve already spoken about the science behind on-hold rage. Here's how to choose the best hold music to reflect your brand, reduce caller frustration, and elevate the customer experience.
Hold music sets the tone (literally) for your business. It can:
With customers increasingly expecting seamless, branded journeys, silence - or worse, static - just won't cut it.
At Startle, we help businesses craft branded, immersive soundtracks, and when it comes to hold music, the same principles apply:
Different music genres have different impacts, so it's important to pick the right one for your brand and customers.
Timeless and calming - ideal for healthcare, legal, and premium service sectors.
Relaxed, polished, and professional. Think mellow piano or saxophone-led instrumentals.
For brands that want a sleek, contemporary sound, chill out or lo-fi beats might be the best fit, with ambient downtempos and subtle textures.
Friendly, upbeat, and human, with warm guitar-led instrumentals. A great fit for retail, hospitality, and wellness.
Ready to craft your branded audio experiences? We're to help, with our background music, curated playlists and branded radio stations.
Ready to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Elevate your brand with strategic music solutions, designed to build an impactful audio experience.
Elevate your brand with strategic visual solutions, from digital signage to branded TV, designed to build an impactful experience.
Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are just that - relentless.
Get in touch to find out how we can use music and tech to help you achieve your goals.
Find out more about how we can use music and tech to help you achieve your goals.
Ready to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Elevate your brand with strategic music solutions, designed to build an impactful audio experience.
Elevate your brand with strategic visual solutions, from digital signage to branded TV, designed to build an impactful experience.
Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are just that - relentless.
Find out more about how we can use music and tech to help you achieve your goals.
Find out more about how we can use music and tech to help you achieve your goals.
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Get in touch to speak to our team who are ready to help you amplify your brand. We’d love to hear from you.
Startle Music Ltd
6 Hillside Farm, Pepper Hill
Great Amwell, SG12 9FX, UK
+44 (0) 203 397 7676
Startle c/o I.D. Online Ltd
3015 Lake Drive
Dublin, D24 DKP4, Ireland
+353 1 697 2557
Startle International Inc
228 Park Ave S, PMB 88380
New York, NY 10003, USA
+1 646-585-0165