What’s a great restaurant customer experience?
Something customers tell friends about. Like being on a first date and discovering you both have the same taste in music via the perfect playlist. It elevates a brand to distinction, with the atmosphere of all sites harmonising in unison. Ultimately it improves your bottom line.
CREATING A GREAT RESTAURANT EXPERIENCE ISN’T SO EASY.
But that’s where we can help. Music isn’t all we know, but it’s in our soul, and when blended with tech and our knowledge of behavioural science we create branded restaurant solutions and experiences that sync perfectly in tune with your business objectives.
Behavioural Science in action, at the dining table
Expectancy Theory, how our expectations of a product or service influence how we feel about what we experience, is often seen in evidence in restaurants, as presentation is just as important as the food. Expectations can generate as much value as the actual dish, a value which can be generated from the crockery and cutlery used by a restaurant, for example.
- brand distinctiveness
- cover control
- responsive atmospherics
- repeat custom
- brand consistency
- top of mind
- driving spend
- increased dwell time
- throughput control
Tell me more, tell me more - What does a great restaurant experience look like?
Startle certainly is the best
Startle is the perfect partner for the design and installation of my audio systems. Their expert engineering teams provide site-specific recommendations that always deliver the most amazing sound quality. They also provide me with a number of bespoke playlists that are constantly refreshed with new and exciting music, which means the service is loved by both my staff and customers. I cannot recommend their services highly enough. Having tried the rest, Startle certainly is the best.
Proved to be the perfect partner
Startle has proved to be the perfect partner for Pizza Pilgrims, embracing all of our ideas for using music and technology to enhance our pizzerias. Our playlist management has improved massively, but the custom integrations we've been able to build in are the most exciting part. On top of this, the support we receive is super responsive and I know we can rely on the Startle team for quick, 1-to-1 help whenever we need it.