Please allow us to introduce ourselves

Startle is a tight-knit, talented and happy supergroup of music-loving and hard-working people.

Meet the team

Jodie Higginbotham

Chief Operating Officer

Adam Castleton

Chief Executive Officer

Emma Thomas

Chief Financial Officer

Nigel Warburton

Chief Technology Officer

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Melanie Fulker

Chief Customer Officer

Chris Turner

Account Director

James Picken

Head of Content

Rob Poole

Head of Development

Anthony Totton

Software Developer

Edward Selig

Software Developer

Ben Herbertson

Software Developer

Dan Mylotte

Senior Relentless Support™ Advisor

Clare Poole

Project Manager

Ian Sharpe


James Odene

PR & Marketing Manager

Shaun Potter

UI/UX Designer

Culture club

We're not that into beanbags and ping pong tables. We work hard, move fast and champion accountability. We've created an environment to push ourselves and one that rewards success. We care and invest in our people - as they do in Startle, our customers and themselves.

It starts with ownership. Everyone at Startle are owners of the business. They have the authority to make decisions and the responsibility to do the right thing for our customers, and our planet. We reward dedication and results. We're not talking casual Fridays, but competitive salaries, unmetered holiday, remote working, expense cards, share options, company retreats and good ole recognition.

Our culture revolves around an open forum for feedback, with weekly team surveys and bi-weekly one-on-one's. We promote kaizen and actively look to improve our products, our processes, our systems and ourselves.

The culture at Startle ripples through to our customers. They should feel that we've got their back, which is why our Relentless Support™ offering sits at the heart of everything we do.

Good causes

We encourage anyone who can give blood or platelets to do so regularly, and give our team as much time off work as they need if they decide to do their bit. Please take a moment to consider giving blood if you can.

The British Heart Foundation is a cause that means a great amount to us. Recent years have seen our team participate in challenges including the London to Brighton cycle ride and kayaking the entire length of the River Thames, for which we raised over £15,000.

We care deeply about the planet too. We’re ISO 14001 (Environmental Management) certified to ensure that we're continually assessing our environmental performance and reducing our impact on the environment.


We’ve always got our eyes peeled for great, talented new people to join us. Anyone who does join us for the ride will benefit from an outstanding employee experience.

All of our team members are enrolled in the Startle share scheme, meaning everyone is recognised and rewarded for their hard work. We provide flexibility and control over job roles, something that is crucial with the challenges of a fast-pace modern working life, by offering remote-working designed to benefit each employee individually.

This is all essential for creating a happy and productive workforce, but we also offer the fun stuff like awesome international Christmas getaways, Summer retreats and birthday treats. That’s not to mention unmetered holiday for our team to take as they need, a workplace pension and a childcare voucher scheme.

If you can deliver world-class customer support, build an app in a day, or sell customer experiences in your sleep then we’re all ears. Please contact us with a paragraph about yourself, your favourite music artist, your go-to Karaoke tune and the type of role you’re looking to own.