News, views & client stories

Behavioural science

How can restaurants influence dining experiences?

August 25, 2022

How can restaurants influence dining experiences?

What techniques can be used to affect your foodies? It's (not) tricky, tricky, tricky...

Using Behavioural Science: The Von Restorff Effect

November 5, 2021

Using Behavioural Science: The Von Restorff Effect

Learn about a behavioural science bias and how to use it to your advantage.

Using Behavioural Science: Expectancy Theory

September 21, 2021

Using Behavioural Science: Expectancy Theory

Learn about a behavioural science bias and how to use it to your advantage.

Do you use Behavioural Science?

September 3, 2021

Do you use Behavioural Science?

How much do you think you’d need to spend to uplift sales by 9.1%, increase dwell-time by 11 minutes or increase sales by $300 million dollars a year? The answer is - significantly less than you might imagine.

Using Behavioural Science: Perceptual Fluency

August 27, 2021

Using Behavioural Science: Perceptual Fluency

Learn about a behavioural science bias and how to use it to your advantage.

Using Behavioural Science: Priming

July 20, 2021

Using Behavioural Science: Priming

Learn about a behavioural science bias and how to use it to your advantage.

Using Behavioural Science: The Peak-End Rule

June 29, 2021

Using Behavioural Science: The Peak-End Rule

Learn about a behavioural science bias and how to use it to your advantage.

Using Behavioural Science: The Fundamental Attribution Error

May 25, 2021

Using Behavioural Science: The Fundamental Attribution Error

Learn about a behavioural science bias and how to use it to your advantage.

Are you ready for love? Then let's talk customer experience

April 26, 2021

Are you ready for love? Then let's talk customer experience

‘Are you ready for Love?’ is a hospitality webinar focused on curating customer experiences and atmosphere with music + tech + behavioural science.