The Role of the Retail Store in 2019
Whatever their strategy, retailers need to be smart and willing to adapt in order for their stores to survive. The best of the best will demonstrate how providing customers with memorable experiences in their stores can equate to long-term loyalty. With a willingness to adapt to digital trends, the right use of technology, and confidence in the role of their physical stores, retailer brands remain in good stead for 2019.
January 7, 2019
An Introduction to Chatbots in Retail & Hospitality
Today, Chatbots are most commonly used in customer service, assuming roles traditionally performed by humans to save money and staff resources. In fact, we use Bot technology at Startle to automate some of our customer support and provide a better service to our customers, and this has worked very well for us!
April 4, 2018
How Bots Have Become Part of Startle's Day-to-Day Operations
It’s safe to say that bots are everywhere. They’re predicted to be one of the biggest technology trends we’ll see in 2018 - in fact, the global chatbot market is expected to reach $1.25 billion by 2025 - but the concept of artificial intelligence has been around for decades.
January 25, 2018
Building Better Consumer Experiences: New Developments at Startle
At Startle, we’re constantly developing innovative new features, adding quality of life changes and optimising processes to ensure we’re giving our customers an excellent service that adapts to their needs.
October 31, 2017
How Customer Experience & Expectations are Changing in Retail & Hospitality
Using technology, successful businesses are now employing loyalty schemes and targeting consumers at different stages of their journeys - when a booking is made, prior to their visit, once they have left a venue, etc. This not only allows them to build a relationship with the consumer, but also enables them to collect further data for future use, such as personalised advertising and messaging to specific groups and individuals.
May 8, 2017
Ways to Improve Your Gym with Digital Signage
Very cost-effective as an advertising, communication and entertainment platform, digital signage also provides a level of convenience that other methods, such as print, do not. With a hassle-free, time-saving system like Startle Display that is so easy to manage, utilising this in your club is a no-brainer.
April 12, 2017
Creating a Stronger Sense of Brand in Your Venue with Technology
At Startle, we help retail and hospitality businesses improve their venue experiences with music, signage, quiz technology and more.
March 1, 2017
How Digital Signage can aid Customer-Facing Businesses in 2017
Whatever the business, communication to customers is much more effective when it is timely, targeted and refreshed, and digital signage supports this by offering flexibility to business owners. Real-time changes can be make at the click of a button, supporting spontaneous events and eliminating the time needed to create and assemble equivalent print materials.
January 5, 2017