Mind the Gap Report

The times they are a-changin’

Hospitality

Startle’s Mind the Gap research report for the hospitality sector provides free insight into customer behaviour and the perceived gaps in experience and atmosphere in the times of coronavirus, with a blueprint for resurgence when we emerge from lockdown.

We live in the experience economy, and now more than ever hospitality is as much about serving a stand-out atmosphere and experience as it is great food and drink.

This paper provides the insight you need to keep hitting the high notes of customer experience using simple, actionable tactics. We draw on our own learnings and independent research alongside insight from a brilliant ensemble of partners and experts to show that it is still possible to create great hospitality experiences even in a time of enormous challenge.

Download now
Melanie Fulker

Say it to my face

We’d love you to get in touch with one of our experienced and friendly team so we can help you get your brand on centre stage.

Melanie Fulker

CCO

Message Mel
"

Startle has proved to be the perfect partner for Pizza Pilgrims, embracing all of our ideas for using music and technology to enhance our pizzerias. Our playlist management has improved massively, but the custom integrations we've been able to build in are the most exciting part. On top of this, the support we receive is super responsive and I know we can rely on the Startle team for quick, 1-to-1 help whenever we need it.

-
Thom Elliott
Pizza Pilgrims

Call Me Maybe

Hey, we've just met you and this is crazy. But here's our number +44 (0)203 397 7676. So, call us maybe?
Hey, we've just met you and this is crazy. But here's our number . So, call us maybe?
Thanks for your message. We’ll reach out soon, definitely no maybes.
Oops! Looks like there were some errors. Check your details above
London

Startle Music Ltd
1st Floor, 79-81 Borough Rd
London, SE1 1DN, UK

/// club.shaped.easy+44 (0) 203 397 7676
New York

Startle International Inc
5th Floor, 555 Madison Ave
New York, NY 10022, USA

/// motor.ramp.album+1 646-585-0165