%20Large.jpeg)
Announcing Startle’s Relentless Support™ via WhatsApp
Written by
Adam Castleton
Published
September 17, 2020
Category
Startle news
At Startle, we’ve long known that our happiest customers are those that engage with our Relentless Support™ team.
Not surprising, with feedback like this…
So in a world where businesses are putting up barriers to not speak to their customers in an effort to save costs, we’re investing to take barriers down and are launching Relentless Support™ via WhatsApp, as a verified WhatsApp Business Partner.
We understand that many of our retail and hospitality users are too busy to sit by the phone to take a call. That’s why we’re bringing customer support to a channel that can be accessed when it’s convenient for them, via a messaging service that’s familiar to many. Relentless Support™ via WhatsApp provides a more convenient option for many users to get in touch and be delighted with our service.
As well as phone, email and in-app chat, site staff can now access the same great 24/7/365 unrelenting support by simply sending a WhatsApp message to the Startle phone numbers (0203 397 7676 in the UK, or 646-585-0165 in the US).
In line with our Relentless Support™ SLA’s, we guarantee to respond to messages in 30 minutes on average and publish our performance live on our website.
Relentless Support™ via WhatsApp is available to all customers now, so just drop us a message to get started.
Heard enough?
Ready to create standout customer experiences? Get in touch to find out how we can use music and tech to help you achieve your goals.
Request a quote
Heard enough?
Music is powerful, but using it with intention takes skill. Chat to our team today to find out how our behavioural-science backed, curated playlists could help you achieve your goals.
Tell me more
Heard enough?
Seeing is believing. Engaging your customers through vibrant visual displays can be a game-changer in your retail or hospitality experience. Chat to our team today to find out how our dynamic digital signage solution could help you achieve your goals.
Tell me more
Heard enough?
Live sport has been at the heart of many pubs for decades. Chat to our team today to find out how Arena, our automated, all-inclusive sports promotion platform, could help you achieve your goals.
Tell me more
Heard enough?
Your environment is always changing. Chat to our team today to find out how using our invaluable insights to auto-adjust your atmosphere could help you achieve your goals and fine-tune your operations.
Tell me more
Heard enough?
Replicate a perfectly curated atmosphere across an entire estate, all from a single platform. Chat to our team today to find out how using Studio could help you achieve your goals.
Tell me more
Heard enough?
Creating something so deeply subjective as an atmosphere without a strong understanding of human behaviour is kind of silly. Chat to our team today to find out how behavioural science can be applied to help you achieve your goals.
Tell me more
Heard enough?
Dedicated management, free player replacements, 24/7/365 support… what you want, baby we got it. Chat to our team today to find out how relentless our Relentless Support™ really are.
Tell me more
Heard enough?
Creating a standout retail experience isn’t easy. Chat to our team today to find out how we can use music and tech to create a till ringing atmosphere and help you achieve your goals.
Tell me more
Heard enough?
Creating a standout restaurant experience isn’t easy. Chat to our team today to find out how we can use music and tech to serve up the perfect atmospheres in your restaurants and help you achieve your goals.
Tell me more
Heard enough?
Creating a standout coffee shop experience isn’t easy. Chat to our team today to find out how we can use music and tech to brew the perfect atmospheres for your cafes and help you achieve your goals.
Tell me more
Heard enough?
Creating a standout pub experience isn’t easy. Chat to our team today to find out how we can use music and pint-sized tech to create the perfect atmosphere and help get the drinks flowing.
Tell me more
Heard enough?
Creating a standout hotel experience isn’t easy. Check out (or in) how we can use music and tech to create the perfect atmospheres and help you achieve your goals by chatting to our team today.
Tell me more
Heard enough?
Creating a standout gym experience isn’t easy. Chat to our team today to find out how we can use music and tech to get your atmospheres into perfect shape and help you achieve your goals.
Tell me more
Heard enough?
Creating a standout salon experience isn’t easy. Chat to our team today to find out how we can use music and tech to create an atmosphere with the perfect finish and help you achieve your goals.
Tell me more
Heard enough?
Creating a standout office experience isn’t easy. Chat to our team today to find out how we can use music and tech to create atmospheres that work as hard as your customers.
Tell me more
Heard enough?
Creating a standout spa experience isn’t easy. Chat to our team today to find out how we can use music and tech to create the perfect peaceful atmosphere and help you achieve your goals.
Tell me more
Heard enough?
Creating a standout ship experience isn’t easy. Chat to our team today to find out how we can use music and tech to create the perfect atmospheres for your cruise ships and help you achieve your goals.
Tell me more
