+44 (0)203 397 7676
%2520Large.jpeg)
At Startle, we’ve long known that our happiest customers are those that engage with our Relentless Support™ team.
Not surprising, with feedback like this…
So in a world where businesses are putting up barriers to not speak to their customers in an effort to save costs, we’re investing to take barriers down and are launching Relentless Support™ via WhatsApp, as a verified WhatsApp Business Partner.
We understand that many of our retail and hospitality users are too busy to sit by the phone to take a call. That’s why we’re bringing customer support to a channel that can be accessed when it’s convenient for them, via a messaging service that’s familiar to many. Relentless Support™ via WhatsApp provides a more convenient option for many users to get in touch and be delighted with our service.
As well as phone, email and in-app chat, site staff can now access the same great 24/7/365 unrelenting support by simply sending a WhatsApp message to the Startle phone numbers (0203 397 7676 in the UK, or 646-585-0165 in the US).
In line with our Relentless Support™ SLA’s, we guarantee to respond to messages in 30 minutes on average and publish our performance live on our website.
Relentless Support™ via WhatsApp is available to all customers now, so just drop us a message to get started.
Ready to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Elevate your brand with strategic music solutions, designed to build an impactful audio experience.
Elevate your brand with strategic visual solutions, from digital signage to branded TV, designed to build an impactful experience.
Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are just that - relentless.
Get in touch to find out how we can use music and tech to help you achieve your goals.
Find out more about how we can use music and tech to help you achieve your goals.
With 15 years of experience working in technology and a passion for customer experience which he developed working in hospitality, Adam is our strategic and savvy CEO. It’s his job to lead Startle, ensuring that we have a positive impact on both our customers and our team, by delivering innovation and growth in a positive culture. When he’s not at work, he tries hard to switch off by spending time outside with his wife and kids - his self proclaimed ‘happy place’ is having a wander in the forest on a sunny day.
Say hello on LinkedInReady to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Elevate your brand with strategic music solutions, designed to build an impactful audio experience.
Elevate your brand with strategic visual solutions, from digital signage to branded TV, designed to build an impactful experience.
Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are just that - relentless.
Find out more about how we can use music and tech to help you achieve your goals.
Find out more about how we can use music and tech to help you achieve your goals.
Automatic Volume Control: Introducing Atmosphere by StartleOne of the key features of Atmosphere is Smart Volume - the automatic volume control we can trigger off the back of this data. Let’s dive into why we think it could be an invaluable tool for your business.
Startle's Pledge to the PlanetWe’re making a ‘Pledge to the Planet’ to show our commitment to becoming a more environmentally friendly business. From offsetting our carbon footprint to encouraging customers to adopt sustainable behaviours.
.jpeg)
Building Better Consumer Experiences: New Developments at StartleAt Startle, we’re constantly developing innovative new features, adding quality of life changes and optimising processes to ensure we’re giving our customers an excellent service that adapts to their needs.
Get in touch to speak to our team who are ready to help you amplify your brand. We’d love to hear from you.
Startle Music Ltd
6 Hillside Farm, Pepper Hill
Great Amwell, SG12 9FX, UK
+44 (0) 203 397 7676
Startle c/o I.D. Online Ltd
3015 Lake Drive
Dublin, D24 DKP4, Ireland
+353 1 697 2557
Startle International Inc
228 Park Ave S, PMB 88380
New York, NY 10003, USA
+1 646-585-0165
