August 19, 2022
As the Lionesses famous Euros win fades from memory (although I’m not sure Chloe Kelly’s title winner ever will) and as the August heatwave swelters on, we’ve got a heap of hot-off-the-press hospitality news to share.
Clearly, for football fans, there’s still no better place to celebrate than the local boozer. And with the FIFA World Cup kicking off in November, let’s hope England and Wales fans have something to pour pints about (in celebration or commiseration) to boost trade for pubs once again.
In fact, 1 in 2 customers would be more likely to visit a venue if they knew ‘non-cash’ tips were being shared fairly.
The report states:
“If a venue could demonstrate that they operated a ‘fair’ tip-sharing policy amongst its staff that it can be a key driver of incremental footfall and subsequent revenue to that business as well as putting more money in the pay packets of the hard-working staff at the forefront.”
With 92% of staff believing there needs to be more transparency in their business as to how these non-cash tips are shared amongst employees and 86% saying the tips they receive are important to their overall work satisfaction, considering how your business handles non-cash tips could be key to staff retention and getting more punters through the door.
MUSIC FOR SHOTS, FOR SHORTS, FOR SHAKEN AND STIRRED, FOR LINGERING LONGER AND ORDERING SOMETHING STRONGER.
You can’t control the weather (or English football results) but you can control creating a great pub and bar experience.
Yes, music is important, but it takes more than just music. We call it Music+.
For us at Startle, it is something customers tell friends about. Like a pub quiz played entirely through your phone and based on identifying songs you hear as you drink and chat with friends. It elevates a brand to distinction, with the atmosphere of all sites harmonising in unison. Ultimately it improves your bottom line.
Tell me more, tell me more - What does a great pub experience look like?
Imagine an atmosphere that’s built to run itself, optimising the music and lighting to make sure the experience is always at it’s best and keeps the tills ringing. Couple that with incredible music mixes that are integrated seamlessly with your atmosphere and we’re suddenly talking about the bar of the future which we’re already building.
Walk this way, talk this way…
You have to walk the walk if you talk the talk, so here’s Will Barratt of Wine Inns on how we helped transform their brand’s customer experience:
“Startle's music+ service is exceptional. Their playlists are fantastic and I can control all of our venues from my smartphone. The service is backed up by Startle's Relentless Support™ team who are always on hand to answer any question or fix any issue immediately.”
Why not download for free (and with very little effort) our hospitality brochure? There is one for pubs and restaurants, as well as hotels and cafes.