+44 (0)203 397 7676
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Across the summer, we carried out extensive research into understanding customer behaviour and the perceived gaps in experience and atmosphere in the retail and hospitality sectors, post lockdown 1.
Coronavirus hasn’t only demanded that spaces be super safe for visitors but has heightened the need for meaningful retail and hospitality experiences. We now live in the experience economy - and that’s only been made clearer during the pandemic.
One of the biggest challenges for businesses now will be to deliver the great experience customers expect, so that they keep coming back now the skies have opened, nights are longer, and the financial stimulus has passed. We’ve yet to understand the impact lockdown 2 will have on customer attitude but what we do know is that providing experiences people want to leave the house for is key.
This paper provides the insight you need to keep hitting the high notes of customer experience using simple, actionable tactics. We draw on our own learnings and independent research alongside insight from a brilliant ensemble of partners and experts to show that it is still possible to create great customer experiences in retail and hospitality, even in a time of enormous challenge.
Ready to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Elevate your brand with strategic music solutions, designed to build an impactful audio experience.
Elevate your brand with strategic visual solutions, from digital signage to branded TV, designed to build an impactful experience.
Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are just that - relentless.
Get in touch to find out how we can use music and tech to help you achieve your goals.
Find out more about how we can use music and tech to help you achieve your goals.
After spending years executing marketing activity for everything from water bottles to mortgages, Abbie was ready to take a step closer to her goal of working with a brand with music in its DNA. Enter: Startle. With a bachelors degree in Marketing and a Marketing Week Mini MBA in Marketing, she is in charge of our marketing activity, making sure to spread the word of Startle to as many brands as possible. When Abbie’s not working, you'll find her vinyl shopping to add to her collection or in the gym picking up heavy things or making enemies with a punching bag.
Say hello on LinkedInReady to amplify your brand? Get in touch to find out how we can use music and tech to help you achieve your goals.
Elevate your brand with strategic music solutions, designed to build an impactful audio experience.
Elevate your brand with strategic visual solutions, from digital signage to branded TV, designed to build an impactful experience.
Proactive account management, free player replacements, end-to-end support… our Relentless Support™ team are just that - relentless.
Find out more about how we can use music and tech to help you achieve your goals.
Find out more about how we can use music and tech to help you achieve your goals.
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Are retail brands diversifying?What two household name retail brands are diversifying? And what factors have been impacting high street footfall in recent weeks?
The Next Decade of Retail Starts TodayA recent survey of over 15,000 consumers placed ‘experience’ at the heart of retail, with 81% of respondents saying they’d pay more for it.
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Is Experiential CX the key factor to Retail’s continued resurgence?Experiential CX looks to be a key factor in Retail’s continued resurgence.
Get in touch to speak to our team who are ready to help you amplify your brand. We’d love to hear from you.
Startle Music Ltd
6 Hillside Farm, Pepper Hill
Great Amwell, SG12 9FX, UK
+44 (0) 203 397 7676
Startle c/o I.D. Online Ltd
3015 Lake Drive
Dublin, D24 DKP4, Ireland
+353 1 697 2557
Startle International Inc
228 Park Ave S, PMB 88380
New York, NY 10003, USA
+1 646-585-0165
