Latest research

As the weather and rail strikes impact footfall, some retail brands are diversifying

Shortages from bouncers to bottles & a lack of government support are impacting hospitality.

As UK inflation hits a 40 year high of 9%, it’s not too surprising to see headlines on the cost of living crisis starting to impact consumer spend.

In the midst of a hospitality recruitment crisis, this is more important than ever.

Can bricks help to save clicks?

More young people are returning to the UK bar & club scene, whilst more couples are getting married in pubs.

What trends look like being vital to retail’s continued resurgence?

Whether they're big or small, it's important to look past just service.

Experiential CX looks to be a key factor in Retail’s continued resurgence.

Hospitality spearheads all sectors returning to growth in early 2022

Experiential CX looks set to play a vital part in the future of retail

Our research shows that shop, pub and restaurant-goers find the experience a lot more sociable now compared to 2020.